Cancellation policy – Please update as below

The Clinic requires 24 hours notice for the cancellation of all appointments.

A fee of half the appointment charge will be applied for any cancellations advised on the day of the appointment.

A fee of the full appointment charge will be applied for all no-shows.

This charge is regrettable, but we are a busy clinic and there has been an increase in patients who do not let us know, or who do not attend.

This then blocks the slot that may have been used for other patients requesting appointments for urgent care.